FREE SHIPPING on UK orders over £50* | All goods shipped from the UK

FAQs

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Shipping

Where do you ship from?

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All orders (EU included) ship from our warehouse located in Cumbria, UK.

How can I track my parcel?

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We ship with Royal Mail Tracked 48 and UPS courier - both are tracked  and signed for services and can be looked up online using your tracking number.

Once your order has been dispatched you will be sent an email with tracking information and a link to the courier website.

When will my delivery arrive?

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We work hard to process and ship orders, UK Standard delivery is 2 - 3 working days from dispatch. 

We will email your shipping confirmation including tracking once your order has shipped.

Please note: Unless otherwise advised when you checkout we dispatch all order placed before 11am on the same day (Monday - Friday Excluding Bank Holidays)

Returns

May I return an item purchased from a KÜHL retailer?

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Items purchased from a KÜHL retailer must be returned to the place of purchase.

Where can I get another Returns Form?

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Click to Download Returns PDF 

What is your return policy

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Our return policy can be found here.

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